Should you chug or sip?
I was recently meeting with two staff at a client of mine. They had been reviewing references for an AMS they are considering, and one staff person said, “Their references are so strong it feels like a cult. I’m not sure I’m ready to drink the Kool-Aid.”
The other staffer in the meeting immediately replied: “I’m ready! You sip and I’ll chug!”
Aside from being a very funny line, there’s an important truth here: Buy-in is important, even if it’s the sipping variety, and not the chugging variety.
When you make a move to a new system, you want to be sure all staff are on board, even if they are skeptical. So be sure you’ve done everything you can to communicate to staff the importance of the project and that everyone is working toward the same goal.
They don’t have to chug the Kool-Aid but they should be ready to take sips.
![]()
Wes's Wednesday Wisdom Archives
Not Just Technology
Not Just Technology There was recently a discussion on the ASAE online community about project management […]
Consider quitting
Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” […]
There is nothing so permanent as business rules
There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing […]
Budget for feature discovery and adoption
Budget for feature discovery and adoption When developing a budget for implementation of a new […]
Customize staff pages for better user adoption
Customize staff pages for better user adoption The single most important element to data management […]
Don’t ask questions for which you already know the answer
Don’t ask questions for which you already know the answer I was recently completing an […]
All decisions involve risk
All decisions involve risk Whether it’s choosing a new AMS or introducing a new product […]
Try flowcharting your processes
Try flowcharting your processes Working with a client recently on their membership join process reminded me […]
“I just want a system I don’t have to fight with.”
“I just want a system I don’t have to fight with.” I asked my client: […]
Inertia Contributes to Bad Data
Inertia Contributes to Bad Data Without knowing anything about your organization or its data, I’d […]
