People fear uncertainty, not change

People fear uncertainty, not change

If you've ever worked on any big project that was likely to bring about significant change (and what project doesn't??), you've probably heard someone say something like "Our staff is really afraid of change."

But the truth is, people aren't afraid of change, they're afraid of uncertainty.

How do I know? We deal with change every day. Whether it's your local coffee shop being out of your favorite pastry, or your Zoom link not working correctly and having to scramble to dial a number, change hits us on a daily basis. And we deal with it.

But what unnerves people on new projects is the "not knowing." Not knowing what happens next. Not knowing how this will affect how I do things now. Not knowing whether I will have a job after this. All of this is very scary for many people.

The key is communication. Communicating what the project entails. Communicating what the project timeline is. Communicating how the changes will benefit your staff. And communicating consistently throughout the project.

People don't fear change, they fear uncertainty. So it's your obligation to eliminate as much uncertainty as possible.

Wes's Wednesday Wisdom Archives

You always need a reason for collecting data

August 28, 2019

You always need a reason for collecting data When you ask for data from someone […]

If you’re unhappy, speak up!

August 21, 2019

If you’re unhappy, speak up! My clients will often ask me something along the lines […]

Does it advance the mission?

August 14, 2019

Does it advance the mission? Because associations are mission-driven, everything you do should be seen […]

How should you start a new data project?

August 7, 2019

How should you start a new data project? When you’ve got a new data project […]

A Data Integrity Report…for Reports!

July 29, 2019

I’ve written elsewhere about the value of data integrity reports. But one of the most […]

Simple rules for complex systems

July 28, 2019

Simple rules for complex systems I first heard the phrase “simple rules for complex systems” […]

Accentuate the positive

July 24, 2019

Accentuate the positive I’ve written before about the importance of database public relationsand celebrating success. I’ll add […]

Annual dues vs. anniversary dues

July 10, 2019

Annual dues vs. anniversary dues I served as director of membership for several years at […]

A change of systems requires a change of mindset

July 8, 2019

Every AMS vendor will tell you that the toughest part of implementing a new system […]

It doesn’t have to be optimal to be beneficial

June 26, 2019

It doesn’t have to be optimal to be beneficial I’m a big fan of the […]

Scroll to Top