Executive

"There are no solutions, only trade-offs"

I first heard this from Thomas Sowell many years ago. And I’ve written about it here and here and here. But it’s so important that it bears repeating, time and time again. When it comes to data management, and especially data management software, there are no perfect solutions, only trade-offs. The software might be really good, but it’s …

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Associations need to formalize and operationalize data management

In my 2015 Data Management Benchmarking Survey, I asked associations: “Do you have a formal data management team?” Only 22% replied yes. This number needs to increase dramatically if associations are really going to take advantage of the data that they are managing. The simple fact is that the amount of data you manage is only …

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To host or not to host? That is the question.

I’m often asked by my clients, as they seek a new AMS, should they be looking at hosted options? Or more to the point, should they bother looking at premise-based solutions anymore? My answer is: For the vast majority of associations, a hosted solution will work fine and is actually preferable to premise-based. (Please keep …

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How do you respond when someone contacts you via your website?

In the past week, on behalf of a client, I’ve had to contact three different software vendors. In all three cases, I used their online form (“contact us”) and provided my contact information, along with information about what my client was seeking (i.e., I have a buyer who would like to talk to you). In all …

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