Data Management

Have you looked at your documentation recently?

Many years ago I wrote an article about how important documentation is to the long-term success of your AMS. (You can read that article here.) What I wrote in that article is still pertinent today. Documentation of processes is absolutely vital to long-term success. Staff needs to clearly define and document how data will be processed throughout the organization. …

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Take advantage of your vendor's training programs

I wrote recently about one vendor who provides free training to new employees. It’s a brilliant idea that all vendors should follow. But what about long-standing employees who just need a training touch up? This is where you need to take advantage of the training options your vendor provides. For example, many (though not all) …

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Be aware of implied interest

Many of my clients track “areas of interest” within their database (maybe you do, too). These are typically checkboxes of dropdown menus that the customer can use to select the different topics or issues that are of interest to them. Associations typically use this for marketing and communications purposes, and may also use them for identifying volunteers …

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Data governance is not a technology issue…

In a session at the recent Abila Users and Developers Conference (AUDC), a speaker from the American Hospital Association (AHA) was discussing their work on a data governance plan for the association. The speaker said the following: “Data governance is not a technology issue, it’s people and communications.” Truer words were never spoken. While technology …

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