A vendor asked me the following: "What are the top 5 most useful or most valuable reports that you've seen from an AMS?" My response: I think the top five will vary based on three things: type of membership (trade vs. professional vs. hybrid); largest source of non-dues revenue (e.g., events, certification, products, fundraising, other); …
I recently renewed my directory listing in ASAE's Technology Solutions Guide. The renewal has a fee attached to it. I renewed online (how convenient!) about three weeks prior to the deadline. About a week after I renewed, I received a reminder to renew. Well, since it had only been a week, I decided to cut …
For years now I've been hearing from vendors about "dashboards." (I think the first time I heard the term was in 1998.) And I've seen some VERY slick dashboard tools, most recently at Protech's first Customer Conference. But I can honestly say, with the hundreds of associations I've worked for, worked in, and know of, …
I'm always urging my clients to develop staff positions that focus on maintenance of the database. And I don't mean a dba in the traditional sense (i.e., one who tunes the system and keeps the technology running) but a staffer who is responsible for making the database work for the organization. The National Defense …