Why bother with a consultant when I have AI?

Why bother with a consultant when I have AI?

As AI becomes increasingly powerful, the value of using an AMS selection consultant (and many other types of consultants!) starts to come into question. After all, with very well-constructed prompts and responses, an association could develop a very solid needs analysis and RFP that could be used to solicit proposals for a new AMS. If I can do that on my own, why would I use a consultant? What value does an AMS selection consultant actually bring that AI cannot?

Here are three things that immediately come to mind:

  1. Industry knowledge - This is not just knowing the players involved, but what the actual reputation and track record of those players is. AI can tell you which vendors do what, and maybe even tell you what pricing looks like. But they can't tell you if the vendor's last implementation was a success or a failure, what ownership changes might be occurring, or what any particular vendor's strengths and weaknesses are.
  2. Herding the cats and managing the project - AI can't know the people, personalities, and politics of your organization. And it can't keep you moving the project forward for you. A good consultant knows how to build consensus and keep a project on track.
  3. Ensuring focus on the real issues and challenges - A good consultant serves as a sort of "referee" to ensure that all parties are heard, but also that the most important issues are identified and get the attention they need.

There are many other areas where an expert human can't be replaced by AI (for now!). But before you decide AI can replace a consultant in any realm, consider what the consultant can bring to the table that AI will not be able to. It might be the difference between success and failure!

Wes's Wednesday Wisdom Archives

Only one can be best

February 26, 2020

Only one can be best One of my (many) pet peeves with software vendor marketing […]

Seek to simplify

February 19, 2020

Seek to simplify When I work with my clients on system selection or implementation, one […]

Some problems are not problems

February 12, 2020

Some problems are not problems “A problem with no solution is not a problem, it’s […]

UI Matters!

January 29, 2020

UI Matters! Almost since I began consulting over 20 years, I’ve noted how important the […]

Be careful with absolutes

January 28, 2020

Be careful with absolutes When I speak with clients I try to be careful about […]

New Year’s Resolutions

January 22, 2020

New Year’s Resolutions Why do New Year’s Resolutions fail? Research suggests that part of the […]

Why Process is So Important

January 15, 2020

Why Process is So Important One of my favorite business authors is James Clear, who writes all […]

The Significant Change of SaaS Software

January 7, 2020

The Significant Change of SaaS Software One of the most significant technological changes in the […]

Always, ALWAYS budget for more training

December 18, 2019

Always, ALWAYS budget for more training Always, ALWAYS budget for more training. I don’t know how else […]

We’ve always done it that way

December 11, 2019

We’ve always done it that way A couple of weeks ago I wrote about approving memberships, […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top