New Year's Resolutions
Why do New Year's Resolutions fail? Research suggests that part of the challenge is that the actual resolutions are too large/complex/difficult to achieve (e.g., I will lose 30 pounds by June 1st). And when we inevitably fail to reach the goal, we give up, telling ourselves "Well, I guess I just can't do that."
I see the same thing happening with data management. An unrealistic goal is set (e.g. "We'll have 99.5% accuracy with our email delivery by the end of the month!") and when the goal is (invariably) not reached, everyone declares "Welp, this is hopeless, no point in trying!"
A better approach is to set less specific and more achievable goals and to measure your progress frequently.
Suppose you have 80% email deliverability now. A more achievable goal would be to say "We're going to increase deliverability over the next three months," and then measure your progress every couple of weeks for the next three months. Some weeks you'll improve, some you may not. But you'll be working in the right direction and you'll likely develop a habit of continuing to work in that direction.
The idea isn't perfection (which can't be achieved) but progress, improvement, and success.
So what kind of New Year's Resolutions have you set for your data management? And are they realistic?
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