Why Process is So Important

Why Process is So Important

One of my favorite business authors is James Clear, who writes all about habit creation and management. The more I read, the more convinced I am that data management relies heavily on habits.

Here's a quote from Clear: "You do not rise to the level of your goals. You fall to the level of your systems."

In the case of managing data, "systems" here refers not only to your technology, but also your processes. Translating Clear's quote to data management, your data is managed not to your goals but to your processes. Or more bluntly, the more complex or confusing or crappy your business rules are, the harder it will be to manage your data.

Consider dues management from two different associations:

  • Association 1 has individual membership, and each member pays $95 annually.
  • Association 2 has individual membership, and each member pays $150...UNLESS there are five or more individuals coming from the same company...UNLESS they are in Massachusetts, where it's four individuals...

Both of these associations have a goal of easily managing their data. But they both fall to the level of their systems. Which association do you think has the easier time of it?

Wes's Wednesday Wisdom Archives

Always ask “Why?”

January 13, 2021

Always ask “Why?” Little kids ask “Why?” all the time, because they are sponges for …

Always ask “Why?” Read More »

Averages hide the extremes

January 6, 2021

Averages hide the extremes I can’t remember where I first heard it, but “averages hide …

Averages hide the extremes Read More »

Look up PARTIAL names!

December 24, 2020

Look up PARTIAL names! Train your staff to do look ups on partial names, not full …

Look up PARTIAL names! Read More »

Not Just Technology

December 16, 2020

Not Just Technology There was recently a discussion on the ASAE online community about project management …

Not Just Technology Read More »

Consider quitting

December 4, 2020

Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” …

Consider quitting Read More »

There is nothing so permanent as business rules

November 25, 2020

There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing …

There is nothing so permanent as business rules Read More »

Budget for feature discovery and adoption

November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new …

Budget for feature discovery and adoption Read More »

Customize staff pages for better user adoption

November 11, 2020

Customize staff pages for better user adoption The single most important element to data management …

Customize staff pages for better user adoption Read More »

Don’t ask questions for which you already know the answer

November 4, 2020

Don’t ask questions for which you already know the answer I was recently completing an …

Don’t ask questions for which you already know the answer Read More »

All decisions involve risk

October 28, 2020

All decisions involve risk Whether it’s choosing a new AMS or introducing a new product …

All decisions involve risk Read More »

Scroll to Top