What’s our next action?

What's our next action?

As you can imagine, I spend a lot of time in meetings (I bet you do, too!). If the meeting has to do with a specific project (e.g., a system selection or implementation project), there are two rules I try to adhere to as much as humanly possible:

  1. Anything that can be communicated by written word (we used to call them "memos") does not need to be covered in a meeting. Answering questions about points made in the memo is fine, but simply re-reading the actual memo itself is redundant and a waste of time.
  2. Every meeting should end with an answer to "What are our next steps?" The riskiest thing you can do is leave a meeting without everyone knowing (and agreeing to!) what is going to happen next. Even if the next step is "We're waiting on X to provide Y" it's better to state that clearly (in case X was unaware you were waiting on them!) than to assume everyone knows.

In the age of Zoom meetings, both of these rules are particularly important. Keeping meetings focused will make everyone's life more tolerable and all our meetings more productive.

Wes's Wednesday Wisdom Archives

New Year’s Resolutions

January 22, 2020

New Year’s Resolutions Why do New Year’s Resolutions fail? Research suggests that part of the […]

Why Process is So Important

January 15, 2020

Why Process is So Important One of my favorite business authors is James Clear, who writes all […]

The Significant Change of SaaS Software

January 7, 2020

The Significant Change of SaaS Software One of the most significant technological changes in the […]

Always, ALWAYS budget for more training

December 18, 2019

Always, ALWAYS budget for more training Always, ALWAYS budget for more training. I don’t know how else […]

We’ve always done it that way

December 11, 2019

We’ve always done it that way A couple of weeks ago I wrote about approving memberships, […]

Are you sure it doesn’t do that?

December 4, 2019

Are you sure it doesn’t do that? Even after 20 years of consulting, I’m surprised […]

Be grateful

November 27, 2019

Be grateful As Thanksgiving approaches here in the US, I’m reminded of two words: Be […]

Do you really need to approve them?

November 20, 2019

Do you really need to approve them? I often joke that the very best (because […]

Negativity bias is why we need database PR

November 13, 2019

Negativity bias is why we need database PR I’ve written before how cognitive biases can affect […]

A system change requires a culture change

November 6, 2019

A system change requires a culture change By its very nature, when you introduce a […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top