Positive change is harder to see

Positive change is harder to see

Humans are wired to see negative change because we need to protect ourselves; a negative change is seen as a risk and a danger. Positive change is much more difficult to see; there's no risk involved.

Think about it this way: When there's a negative change with your data (e.g., a board member's email address is incorrect), it is a problem, everyone knows about it, and often we rush to fix it. When there's a positive change (e.g., all the board members' email addresses have been updated and are now 100% accurate), we rarely notice, and it's even more rare that we say anything about it.

This is why I recommend that data managers practice database public relations. Because positive change is much more difficult to see than negative change, we have to make a proactive effort to highlight all the positive change going on around us.

Wes's Wednesday Wisdom Archives

Try flowcharting your processes

October 21, 2020

Try flowcharting your processes Working with a client recently on their membership join process reminded me …

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“I just want a system I don’t have to fight with.”

October 14, 2020

“I just want a system I don’t have to fight with.” I asked my client: …

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Inertia Contributes to Bad Data

October 7, 2020

Inertia Contributes to Bad Data Without knowing anything about your organization or its data, I’d …

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What are you doing with new contacts?

September 30, 2020

What Are You Doing with New Contacts/ I was very interested to read in a …

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Be Aware of Selection Bias

September 23, 2020

Be Aware of Selection Bias I wrote recently about the mistaken perception of older members …

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Some Things Just Take Time

September 16, 2020

Some Things Just Take Time I learned recently that an elephant’s gestation period is 18 …

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Sometimes It’s the Least Bad Choice

September 7, 2020

Sometimes It’s the Least Bad Choice Just like in life, sometimes when we’re making technology …

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Our Members Aren’t Tech Savvy

September 2, 2020

Our Members Aren’t Tech Savvy Having worked now in the association space for more than …

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Motion vs. Action

August 26, 2020

Motion vs. Action One key to successful data management is understanding the difference between motion …

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There is ALWAYS a Trade-off

August 19, 2020

There is ALWAYS a Trade-off I’ve written many times about trade-offs (you can read a …

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