What makes you weird?
When I work with clients on selecting a new association management system, one thing I'm digging for is what makes the association weird. What I mean by that is, what is the association doing that most other associations don't typically do?
This is important for a couple of reasons:
- The weird stuff is usually pretty important to the association and its members.
- The weird stuff is often not managed by "out of the box" functionality (but maybe can be managed with configuration).
So what are some examples of "weird" association practices? Here are just a few I've run into over the years:
- An association that takes dues only by payroll withholding. No online joins or renewals.
- An association that has to keep track of individuals, organizations, and aircraft owned by those individuals and/or organizations (and the aircraft serves as the member!).
- An association that has organizational membership but individuals associated with those organizational members can choose their own chapters.
To the associations themselves, this is business as usual, so it may not seem weird to them (like a fish doesn't know they are in water). But these are relatively unique practices that they are unlikely to find in baseline, out-of-the-box functionality for most AMSes. And knowing what makes you weird can help you focus on what a new AMS can and cannot do for you.
![]()
Wes's Wednesday Wisdom Archives
Customize staff pages for better user adoption
Customize staff pages for better user adoption The single most important element to data management […]
Don’t ask questions for which you already know the answer
Don’t ask questions for which you already know the answer I was recently completing an […]
All decisions involve risk
All decisions involve risk Whether it’s choosing a new AMS or introducing a new product […]
Try flowcharting your processes
Try flowcharting your processes Working with a client recently on their membership join process reminded me […]
“I just want a system I don’t have to fight with.”
“I just want a system I don’t have to fight with.” I asked my client: […]
Inertia Contributes to Bad Data
Inertia Contributes to Bad Data Without knowing anything about your organization or its data, I’d […]
What are you doing with new contacts?
What Are You Doing with New Contacts/ I was very interested to read in a […]
Be Aware of Selection Bias
Be Aware of Selection Bias I wrote recently about the mistaken perception of older members […]
Some Things Just Take Time
Some Things Just Take Time I learned recently that an elephant’s gestation period is 18 […]
Sometimes It’s the Least Bad Choice
Sometimes It’s the Least Bad Choice Just like in life, sometimes when we’re making technology […]
