What makes you weird?
When I work with clients on selecting a new association management system, one thing I'm digging for is what makes the association weird. What I mean by that is, what is the association doing that most other associations don't typically do?
This is important for a couple of reasons:
- The weird stuff is usually pretty important to the association and its members.
- The weird stuff is often not managed by "out of the box" functionality (but maybe can be managed with configuration).
So what are some examples of "weird" association practices? Here are just a few I've run into over the years:
- An association that takes dues only by payroll withholding. No online joins or renewals.
- An association that has to keep track of individuals, organizations, and aircraft owned by those individuals and/or organizations (and the aircraft serves as the member!).
- An association that has organizational membership but individuals associated with those organizational members can choose their own chapters.
To the associations themselves, this is business as usual, so it may not seem weird to them (like a fish doesn't know they are in water). But these are relatively unique practices that they are unlikely to find in baseline, out-of-the-box functionality for most AMSes. And knowing what makes you weird can help you focus on what a new AMS can and cannot do for you.
![]()
Wes's Wednesday Wisdom Archives
Some context, please
Some context, please A pet peeve of mine: A report about associations (e.g., marketing benchmarks report) where […]
Eventually automated emails get ignored
Eventually automated emails get ignored During the discovery and development phase of implementing a new […]
The challenge the AMS providers see
The challenge the AMS providers see Over the years I’ve asked AMS providers what they […]
Be careful about “solutioning” too quickly
Be careful about “solutioning” too quickly One of the great things about software developers is […]
What’s our next action?
What’s our next action? As you can imagine, I spend a lot of time in […]
Don’t automate for the sake of automation
Don’t automate for the sake of automation I’m the laziest person in the world. I […]
Don’t forget about what got better
Don’t forget about what got better Negativity bias is the tendency to focus on only […]
Give a little at a time rather than taking away
Give a little at a time rather than taking away I’m sure there’s research somewhere […]
First, you gotta have the data
First, you gotta have the data When I work with clients on a new AMS […]
Work on your relationship with your AMS vendor
Work on your relationship with your AMS vendor It is no coincidence that my most […]
