What makes you weird?
When I work with clients on selecting a new association management system, one thing I'm digging for is what makes the association weird. What I mean by that is, what is the association doing that most other associations don't typically do?
This is important for a couple of reasons:
- The weird stuff is usually pretty important to the association and its members.
- The weird stuff is often not managed by "out of the box" functionality (but maybe can be managed with configuration).
So what are some examples of "weird" association practices? Here are just a few I've run into over the years:
- An association that takes dues only by payroll withholding. No online joins or renewals.
- An association that has to keep track of individuals, organizations, and aircraft owned by those individuals and/or organizations (and the aircraft serves as the member!).
- An association that has organizational membership but individuals associated with those organizational members can choose their own chapters.
To the associations themselves, this is business as usual, so it may not seem weird to them (like a fish doesn't know they are in water). But these are relatively unique practices that they are unlikely to find in baseline, out-of-the-box functionality for most AMSes. And knowing what makes you weird can help you focus on what a new AMS can and cannot do for you.
Wes's Wednesday Wisdom Archives
Success Requires Discipline
When it comes to data management, most of us know what to do; we just don’t …
Take a moment to be grateful
Because we’re so focused on always improving what we have now, it’s easy to overlook …
KPIs and Dashboards
I saw DJ Muller from MemberClicks speak on KPIs (key performance indicators). In his session …
Documenting Process is Critical
When it comes to managing data successfully, process is critical. For example, a client of …
Motion vs. Action
In James Clear’s book Atomic Habits (I recommend it!), he discusses the concept of motion vs. action. …
Are You Answering Your Calls?
I’ve written about this before, but apparently I have to keep repeating it. If you’ve …
Who do you trust?
Who Do You Trust I was reading an article recently about Warren Buffet’s “rules” for …
Set benchmarks to measure progress
It’s impossible to measure progress if you don’t know your starting point. This sounds axiomatic, …
You’ll make incorrect decisions. Acknowledge them and fix it.
A client of mine recently wrote the following to me: “It’s so hard to set …
You’ll make incorrect decisions. Acknowledge them and fix it. Read More »
"Experience is unobservable to everyone except the person who it happens to."
In Dan Gilbert’s book Stumbling on Happiness, he writes: “Experience is unobservable to everyone except …
"Experience is unobservable to everyone except the person who it happens to." Read More »