If you're training, PLEASE do this...
If you're doing any kind of software training, or you have outside trainers coming in to do training, I beg of you, please do the following:
When you start the training, provide the learners with a complete overview of what you're going to cover. Do not just say "Now we'll walk through the membership application," but " We're going to walk through the membership application, which will include the following four steps..."
When you jump right into training without providing context and a map of where you're going, learners will spend half the time trying to decipher what you're telling them and why you're telling them that. And if they're focused on that, they're not focused on, you know, actually learning!
As the best trainers know: Tell 'em what you're going teach, teach them, and tell them what you taught them.
Wes's Wednesday Wisdom Archives
Positive change is harder to see
Positive change is harder to see Humans are wired to see negative change because we […]
MVP: Minimum Viable Product
MVP: Minimum Viable Product In product development there is a concept known as MVP, or […]
You always need a reason for collecting data
You always need a reason for collecting data When you ask for data from someone […]
If you’re unhappy, speak up!
If you’re unhappy, speak up! My clients will often ask me something along the lines […]
Does it advance the mission?
Does it advance the mission? Because associations are mission-driven, everything you do should be seen […]
How should you start a new data project?
How should you start a new data project? When you’ve got a new data project […]
A Data Integrity Report…for Reports!
I’ve written elsewhere about the value of data integrity reports. But one of the most […]
Simple rules for complex systems
Simple rules for complex systems I first heard the phrase “simple rules for complex systems” […]
Accentuate the positive
Accentuate the positive I’ve written before about the importance of database public relationsand celebrating success. I’ll add […]
Annual dues vs. anniversary dues
Annual dues vs. anniversary dues I served as director of membership for several years at […]