Even your online directory is out of date!
Back in the day of printed directories, there was an aphorism: "By the time your directory hits the street, it's already out of date." This was because the data had been collected six months in advance, then had to be collated, designed, sent to the printer, reviewed in blueline, printed, shipped... You get the picture.
So we moved to online directories, where the data on the website is connected directly to the website in realtime. Problem solved, right? Well, not exactly.
Your online directory is still out of date. Because people change jobs and don't tell you. They leave the industry and don't tell you. They die and don't tell you.
So why do we bother if it can't be 100% accurate? For the same reason we printed directories that we knew wouldn't be 100% accurate: because success is better than perfection.
We should always be working towards better and cleaner data. After all, there is no stasis in data management. But we also need to keep in mind that success is achievable, while perfection is not.
![]()
Wes's Wednesday Wisdom Archives
Customize staff pages for better user adoption
Customize staff pages for better user adoption The single most important element to data management […]
Don’t ask questions for which you already know the answer
Don’t ask questions for which you already know the answer I was recently completing an […]
All decisions involve risk
All decisions involve risk Whether it’s choosing a new AMS or introducing a new product […]
Try flowcharting your processes
Try flowcharting your processes Working with a client recently on their membership join process reminded me […]
“I just want a system I don’t have to fight with.”
“I just want a system I don’t have to fight with.” I asked my client: […]
Inertia Contributes to Bad Data
Inertia Contributes to Bad Data Without knowing anything about your organization or its data, I’d […]
What are you doing with new contacts?
What Are You Doing with New Contacts/ I was very interested to read in a […]
Be Aware of Selection Bias
Be Aware of Selection Bias I wrote recently about the mistaken perception of older members […]
Some Things Just Take Time
Some Things Just Take Time I learned recently that an elephant’s gestation period is 18 […]
Sometimes It’s the Least Bad Choice
Sometimes It’s the Least Bad Choice Just like in life, sometimes when we’re making technology […]
