Do you really need to approve them?

Do you really need to approve them?

I often joke that the very best (because it's simple and simple is best) business rule for membership is "Anyone with a pulse and a credit card can join." In other words, other than being able to pay, there are no other requirements for membership.

But very often I encounter associations who have an "approval process" for membership. That is, one can apply for membership but staff (or a committee) must approve that membership. When I dig deeper, I find that the vast majority of members are actually being approved, because in most cases, the applicants are self-selecting; that is, they know they are qualified for membership so they apply.

The end result is that this approval process only serves to keep new members from getting their membership instantaneously. As a result, new members can't get access to member privileges until approval comes, whether that's hours, days, or weeks later. (I worked with one association where membership approval could take up to six weeks, and they approved 99% of all applicants!)

So take a look at your membership join rules. Are you going through an approval process that is truly unnecessary? Don't make your new members jump through hoops. Take their name, take their money, and let them start enjoying member benefits now!

Wes's Wednesday Wisdom Archives

Be careful with absolutes

January 28, 2020

Be careful with absolutes When I speak with clients I try to be careful about […]

New Year’s Resolutions

January 22, 2020

New Year’s Resolutions Why do New Year’s Resolutions fail? Research suggests that part of the […]

Why Process is So Important

January 15, 2020

Why Process is So Important One of my favorite business authors is James Clear, who writes all […]

The Significant Change of SaaS Software

January 7, 2020

The Significant Change of SaaS Software One of the most significant technological changes in the […]

Always, ALWAYS budget for more training

December 18, 2019

Always, ALWAYS budget for more training Always, ALWAYS budget for more training. I don’t know how else […]

We’ve always done it that way

December 11, 2019

We’ve always done it that way A couple of weeks ago I wrote about approving memberships, […]

Are you sure it doesn’t do that?

December 4, 2019

Are you sure it doesn’t do that? Even after 20 years of consulting, I’m surprised […]

Be grateful

November 27, 2019

Be grateful As Thanksgiving approaches here in the US, I’m reminded of two words: Be […]

Negativity bias is why we need database PR

November 13, 2019

Negativity bias is why we need database PR I’ve written before how cognitive biases can affect […]

A system change requires a culture change

November 6, 2019

A system change requires a culture change By its very nature, when you introduce a […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top