Your vendor will disappoint you
I follow politics as a hobby. A past publisher from a political opinion magazine I read would tell his new writers: "Don't fall in love with any politician; at some point, they will disappoint you."
I think the same advice can be given about your AMS vendor: "Don't fall in love with your vendor; at some point, they will disappoint you."
Let me be clear: there are many reputable vendors in the AMS space. And many that I deeply respect and have worked with, some for over two decades.
But the reality is that it's simply impossible for most vendors to meet 100% of the needs of a given association. So at some point, your vendor is going to say "no" to you and you're going to be disappointed. Prepare yourself for that.
Like all things in life, it's a matter of managing expectations. You can like your vendor. You can like 'em a lot! Just don't fall in love...
Wes's Wednesday Wisdom Archives
Seek forgiveness rather than permission
Seek forgiveness rather than permission “Seek forgiveness, not permission.” I can’t remember when I first […]
Is a 360 degree view necessary?
Is a 360 degree view necessary? “A 360 degree view of our members should NOT […]
Why data matters
Why data matters I write about data because managing our data effectively will help us […]
It’s about process
It’s about process I’m in the midst of adding an AI agent to my website […]
Data integrity reports
Data integrity reports I speak and write a lot about data integrity reports. So I […]
The most important training tip
The most important training tip I’ve been sitting in a lot of database training sessions […]
Be careful about getting tangled
Be careful about getting tangled “We had done a lot to tangle ourselves up.” – […]
Discipline. Always discipline.
Discipline. Always discipline. I’ve been producing a newsletter in some form for over 25 years […]
Simpler is better
Simpler is better Recently, a client of mine was discussing how they manage membership reinstatements. […]
Baby steps
Baby Steps A journey of a thousand miles begins with a single step. You have […]