We've always done it that way
A couple of weeks ago I wrote about approving memberships, and how some associations make it far too complicated. (You can read that here.) It's a good example of "we've always done it that way."
Anyone who has been around for more than a few days has probably encountered this line. "We've always done it that way" is equivalent to saying "I don't know, that's how I was told to do it." (Which is also an answer I hear too often.)
The best way to respond to that answer is to ask "But why? Why do we do it that way?" If the why can't be answered, it might be time to trash the process itself.
So take a look at any process within your organization that doesn't make immediate sense, and ask "Why? Why are we doing it this way?" The answer might scare you (and you might be able to eliminate some time-wasting processes!).
Wes's Wednesday Wisdom Archives
Sometimes what you’re using IS the best option
Sometimes what you’re using IS the best option I love technology and I’m inherently lazy, […]
Do they hate the system?
Do they hate the system? When an association asks me for help finding a new […]
Artificial Intelligence is the next revolution in data management
Artificial Intelligence is the next revolution in data management I’ve been in the data management […]
There’s always gonna be something
There’s always gonna be something I’ve been consulting for 26 years now and I’m still […]
Eyes wide open and affirmative decision-making
Eyes wide open and affirmative decision-making When I work with my clients on any type […]
Honoring an industry legend
Honoring an industry legend I’m taking a break from my usual data management tips to […]
Never burn a bridge
Never burn a bridge My children have reached the age where they have, or are, […]
You CAN compete with the big guys…
You CAN compete with the big guys… In my experience, associations often undersell their actual […]
Join (or start) your users group!
Join (or start) your users group! Today’s message is simple: If the AMS you’re using […]
They don’t care, until they care.
They don’t care, until they care. One of the more common questions I get from […]