We've always done it that way
A couple of weeks ago I wrote about approving memberships, and how some associations make it far too complicated. (You can read that here.) It's a good example of "we've always done it that way."
Anyone who has been around for more than a few days has probably encountered this line. "We've always done it that way" is equivalent to saying "I don't know, that's how I was told to do it." (Which is also an answer I hear too often.)
The best way to respond to that answer is to ask "But why? Why do we do it that way?" If the why can't be answered, it might be time to trash the process itself.
So take a look at any process within your organization that doesn't make immediate sense, and ask "Why? Why are we doing it this way?" The answer might scare you (and you might be able to eliminate some time-wasting processes!).
Wes's Wednesday Wisdom Archives
People fear uncertainty, not change
People fear uncertainty, not change If you’ve ever worked on any big project that was […]
“Working with you is like going to therapy.”
“Working with you is like going to therapy.” I was working with a client last […]
The best ideas are stolen
The best ideas are stolen I don’t remember where I first heard it, but someone said […]
It’s all about expectations
It’s all about expectations One of the most critical contributors to the success of a […]
Either you test, or your members will
Either you test, or your members will If I was forced to choose the single […]
But are you really willing to change?
But are you really willing to change? When any organization is making a change in data management […]
Two tips for data conversion
Two Tips for Data Conversion I’ve written a lot about data conversion over the years […]
Who should “own” the database?
Who should “own” the database? One of the most common questions I get from my […]
What makes you weird?
What makes you weird? When I work with clients on selecting a new association management system, one […]
Why “AMS Consortiums” Don’t Work
Why “AMS Consortiums” Don’t Work About once a year I will get a call from […]