No system is perfect

No system is perfect

When working with my clients on the selection of a new system (whether it's an AMS, a CMS, or any other software product) I stress over and over again that they will not find a "perfect" system. (As I like to joke, if a perfect system existed, I would own it and be rich!) It's important to set this expectation. Every system will be missing something.

Put another way, every system comes with trade-offs. For example, if you want the system to be incredibly easy for the average customer to use, you're probably not going to be able to manage every unique scenario that arises. By definition, "average" and "unique" are exact opposites and it is unlikely you'll find a system that can manage both easily. It will be one or the other. A trade-off.

There are no perfect systems. There are always trade-offs. Understanding and internalizing these two points will lead to much higher rates of success and satisfaction.

Wes's Wednesday Wisdom Archives

Action isn’t the same as progress

January 25, 2023

Action isn’t the same as progress I’ve written before that not taking action is an …

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Start with the end in mind

January 18, 2023

Start with the end in mind Like so many, I probably first heard the phrase …

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It’s quiet in here…maybe TOO quiet…

January 11, 2023

It’s quiet in here…maybe TOO quiet… One of the truisms of data management is that …

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It’s ALWAYS about expectations

January 4, 2023

It’s ALWAYS about expectations The headline reads: “Tesla sets record for vehicle deliveries, an increase …

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It’s hard to get UNangry

December 14, 2022

It’s hard to get UNangry I often emphasize to my clients the importance of testing …

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Some history IS important!

December 7, 2022

Some history IS important! When I’m advising clients on data conversion (moving data from one …

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“Many mickles make a muckle.”

November 30, 2022

“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this …

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It’s easy to collect; it’s harder to manage

November 16, 2022

It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS …

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Tell them why you want the data

November 9, 2022

Tell them why you want the data Because data is so easy to collect these …

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Don’t get hung up on something minor

November 2, 2022

Don’t get hung up on something minor I’m a problem solver. I love to solve …

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