No system is perfect

No system is perfect

When working with my clients on the selection of a new system (whether it's an AMS, a CMS, or any other software product) I stress over and over again that they will not find a "perfect" system. (As I like to joke, if a perfect system existed, I would own it and be rich!) It's important to set this expectation. Every system will be missing something.

Put another way, every system comes with trade-offs. For example, if you want the system to be incredibly easy for the average customer to use, you're probably not going to be able to manage every unique scenario that arises. By definition, "average" and "unique" are exact opposites and it is unlikely you'll find a system that can manage both easily. It will be one or the other. A trade-off.

There are no perfect systems. There are always trade-offs. Understanding and internalizing these two points will lead to much higher rates of success and satisfaction.

Wes's Wednesday Wisdom Archives

Start with “Why” before you move to “How”

September 20, 2023

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The power of users groups!

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The power of users groups! Last week I had the honor and pleasure of speaking …

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Associations are complex businesses!

September 6, 2023

Associations are complex businesses! One of the reasons managing data at an association can be so …

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Snapshots are required

August 30, 2023

Snapshots are required Recently a couple of different clients have asked me why it’s necessary …

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“It’s in the database…”

August 16, 2023

“It’s in the database…” I often joke with my clients that AMS nirvana looks like …

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Using the Pomodoro Technique for data management

August 9, 2023

Using the Pomodoro Technique for data management I’m a huge fan of the Pomodoro Technique, …

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You need a PLAN to deal with duplicates

August 2, 2023

You need a PLAN to deal with duplicates Here’s the thing about duplicate records: No …

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Asking for more is a good sign…

July 26, 2023

Asking for more is a good sign… A client who had recently implemented a new …

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Take action…

July 19, 2023

Take action… “The greatest wisdom not applied to action and behavior is meaningless data.” – …

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The Rule of 100 and 1,000 revisited

July 12, 2023

The Rule of 100 and 1,000 revisited I’m finding that the “Rule of 100 and …

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