We've always done it that way
A couple of weeks ago I wrote about approving memberships, and how some associations make it far too complicated. (You can read that here.) It's a good example of "we've always done it that way."
Anyone who has been around for more than a few days has probably encountered this line. "We've always done it that way" is equivalent to saying "I don't know, that's how I was told to do it." (Which is also an answer I hear too often.)
The best way to respond to that answer is to ask "But why? Why do we do it that way?" If the why can't be answered, it might be time to trash the process itself.
So take a look at any process within your organization that doesn't make immediate sense, and ask "Why? Why are we doing it this way?" The answer might scare you (and you might be able to eliminate some time-wasting processes!).
Wes's Wednesday Wisdom Archives
It’s ALWAYS about expectations
It’s ALWAYS about expectations The headline reads: “Tesla sets record for vehicle deliveries, an increase […]
It’s hard to get UNangry
It’s hard to get UNangry I often emphasize to my clients the importance of testing […]
Some history IS important!
Some history IS important! When I’m advising clients on data conversion (moving data from one […]
“Many mickles make a muckle.”
“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this […]
It’s easy to collect; it’s harder to manage
It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS […]
Tell them why you want the data
Tell them why you want the data Because data is so easy to collect these […]
Don’t get hung up on something minor
Don’t get hung up on something minor I’m a problem solver. I love to solve […]
Be flexible, especially for unusual requests
Be flexible, especially for unusual requests One of the great benefits of off-the-shelf association management software (AMS) […]
“Her eyes were bigger than her stomach.”
“Her eyes were bigger than her stomach.” When I was a child, my siblings used […]
Once you buy crap…
Once you buy crap… “When you buy something cheap and bad, the best you’re going […]