Be careful not to overbuy

Be careful not to overbuy

I recently spoke with an association of ten staff that was struggling with their current AMS. One of the primary reasons they were struggling is because this particular AMS is very, very powerful, but also requires a lot of care and feeding to really make the system work. With only 10 staff, and no dedicated IT, the association was not getting great value from this system, especially given its relatively high cost.

Unfortunately, I see this scenario play out too often. In a nutshell, the association bought far more technology than they could ever effectively use. They "overbought."

Why is overbuying a problem? Here is what I've seen as a result of overbuying:

  • The association is paying for a ton of functionality they're likely to never use.
  • Staff gets quickly frustrated with the system and stops using it, because it's "too difficult."
  • The relationship between the association and the vendor quickly becomes strained because staff isn't perceiving the value for such a "big" system.

You can see how this situation can quickly devolve into a cycle of doom.

So when purchasing new software, whether an AMS or any other product, make sure you're not overbuying. Yes, you want room to grow, but if you're a size 2, don't buy a size 14. You won't be happy!

Wes's Wednesday Wisdom Archives

Don’t manage to the exception!

April 17, 2024

Don’t manage to the exception! One of the universal truths about data management is, wherever possible, […]

It’s always about improvement

April 10, 2024

It’s always about improvement Talking with a client recently, she expressed frustration about one particular project […]

Don’t be a hoarder!

April 3, 2024

Don’t be a hoarder! The simple truth is that it’s almost “free” to collect data. […]

With data analytics (as with most things), keep it simple!

March 27, 2024

With data analytics (as with most things), keep it simple! Over the past several years […]

Don’t forget about periodic maintenance

March 20, 2024

Don’t forget about periodic maintenance Just as most automobiles need periodic maintenance, keeping your data as […]

Users Groups are ALWAYS Valuable

March 13, 2024

Users Groups are ALWAYS Valuable I am a huge fan of users groups. (Here’s a […]

But will you DO anything with that data?

February 28, 2024

But will you DO anything with that data? I frequently exhort my clients to always answer […]

It’s not what happens, but how you react…

February 21, 2024

It’s not what happens, but how you react… “It’s not what happens to you, but […]

Saying it and doing it are two different things

February 14, 2024

Saying it and doing it are two different things When I work with my clients […]

Benefits downstream are difficult to implement

February 7, 2024

Benefits downstream are difficult to implement In my 25 years of consulting, one of the […]

Scroll to Top