Simpler is better

Simpler is better

Recently, a client of mine was discussing how they manage membership reinstatements. For example, if a member doesn't renew within the grace period, is dropped from membership, and then rejoins in less than a year from dropping, are they called a new member, a renewed member, or a reinstatement?

After several minutes of discussion, it was decided that there would be no "reinstatement" type. Just new members and renewed members. To which I replied: Hallelujah!

When it comes to business rules and data management, simpler is better!

Whether it's member types, registration types, donation funds, sponsorship levels, or anything else your association sells, the fewer choices and the fewer rules you have around those choices, the easier it will be to manage the data. And perhaps even more importantly, it will be easier for your members and customers to understand your offers! (In the case above, the client even said "Our members don't even know what 'reinstatement' means.")

So look at the business rules across your organization and repeat after me: "Simplify, simplify, simplify."

Wes's Wednesday Wisdom Archives

Training and testing

August 3, 2022

Training and testing I’ve written before that the best form of training follows this process: […]

How to save a “failing” project

July 27, 2022

How to save a “failing” project It is not unusual for me to receive a […]

How to avoid the “IT black hole”

July 20, 2022

How to avoid the “IT black hole” Going all the way back to my days […]

The “People” are important!

July 13, 2022

The “People” are important! I’ve written a lot about people, process, and technology over the […]

Always look for the MVP

July 6, 2022

Always look for the MVP I first wrote about minimum viable product (MVP) just three […]

The longer you take, the longer it will take

June 29, 2022

The longer you take, the longer it will take It may sound like a tautology, […]

Data is for action

June 22, 2022

Data is for action When deciding whether or not to collect a piece of data, […]

Have you shopped yourself?

June 15, 2022

Have you shopped yourself? I’ve always been fascinated by the “secret shopper” concept. (Maybe it’s […]

To improve adoption, decrease the friction

June 1, 2022

To improve adoption, decrease the friction “Before you try to increase your willpower, try to […]

“Is this normal?”

May 25, 2022

“Is this normal?” ne of the greatest parts about my job is that I get […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top