Simpler is better
Recently, a client of mine was discussing how they manage membership reinstatements. For example, if a member doesn't renew within the grace period, is dropped from membership, and then rejoins in less than a year from dropping, are they called a new member, a renewed member, or a reinstatement?
After several minutes of discussion, it was decided that there would be no "reinstatement" type. Just new members and renewed members. To which I replied: Hallelujah!
When it comes to business rules and data management, simpler is better!
Whether it's member types, registration types, donation funds, sponsorship levels, or anything else your association sells, the fewer choices and the fewer rules you have around those choices, the easier it will be to manage the data. And perhaps even more importantly, it will be easier for your members and customers to understand your offers! (In the case above, the client even said "Our members don't even know what 'reinstatement' means.")
So look at the business rules across your organization and repeat after me: "Simplify, simplify, simplify."
![]()
Wes's Wednesday Wisdom Archives
Should you chug or sip?
Should you chug or sip? I was recently meeting with two staff at a client […]
Why bother with a consultant when I have AI?
Why bother with a consultant when I have AI? As AI becomes increasingly powerful, the […]
Guardrails can be helpful!
Guardrails can be helpful! When selecting a new AMS, I find my clients are often […]
“If you knew this information, what might you do differently?”
“If you knew this information, what might you do differently?” I had a conversation with […]
Showing is not teaching
Showing is not teaching In my experience, when new staff members are taught how to […]
Data management is improvisation
Data management is improvisation I was listening to a podcast recently featuring TV writer Rob […]
Who own the AMS company is like the weather…
Who own the AMS company is like the weather… When I work with clients to […]
“As good or better than me.”
“As good or better than me.” I was recently speaking with a software developer working […]
Documentation is insurance
Documentation is insurance In a conversation with a client about their data management needs, the client […]
It all comes down to fundamentals
It all comes down to fundamentals I’m preparing for a webinar that I’m presenting in […]
