Simpler is better
Recently, a client of mine was discussing how they manage membership reinstatements. For example, if a member doesn't renew within the grace period, is dropped from membership, and then rejoins in less than a year from dropping, are they called a new member, a renewed member, or a reinstatement?
After several minutes of discussion, it was decided that there would be no "reinstatement" type. Just new members and renewed members. To which I replied: Hallelujah!
When it comes to business rules and data management, simpler is better!
Whether it's member types, registration types, donation funds, sponsorship levels, or anything else your association sells, the fewer choices and the fewer rules you have around those choices, the easier it will be to manage the data. And perhaps even more importantly, it will be easier for your members and customers to understand your offers! (In the case above, the client even said "Our members don't even know what 'reinstatement' means.")
So look at the business rules across your organization and repeat after me: "Simplify, simplify, simplify."
![]()
Wes's Wednesday Wisdom Archives
Experience is the best teacher
Experience is the best teacher Experience is the best teacher. Every one of us has […]
Don’t ask for what you don’t need!
Don’t ask for what you don’t need! Recently I received a bill from a doctor’s […]
It is never done – so celebrate!
It is never done – so celebrate! A client of mine recently had their official […]
MDR (Minimum Data Required)
MDR (Minimum Data Required) I’ve written about minimum viable product (MVP) in software development in the […]
Simpler and Faster is Better
Simple and Faster is Better Earlier this week I was fortunate enough to attend a […]
Patience and grace
Patience and grace A past client of mine recently told me: “You inspire confidence and […]
Sometimes you just have to try it and see what happens
Sometimes you just have to try it and see what happens The single greatest key […]
Training and testing
Training and testing I’ve written before that the best form of training follows this process: […]
How to save a “failing” project
How to save a “failing” project It is not unusual for me to receive a […]
How to avoid the “IT black hole”
How to avoid the “IT black hole” Going all the way back to my days […]
