“I just want a system I don’t have to fight with.”

"I just want a system I don't have to fight with."

I asked my client: "What are you looking for in a new AMS?"

She responded: "I just want a system I don't have to fight with."

And it struck me that this is how A LOT of my clients feel about their data management systems; that it's a constant struggle to make the software do what they need it to do.

Consider all of your data management systems (not just your AMS, but things like your email tool, event registration tool, abstract management, voting, or any other product you use to gather data). Which of these systems do you "fight with" and which of them do the job they were meant to do?

If you feel like you're fighting, you've either got a process issue or a technology issue. (Or possibly both.) Once you figure out where the problem is, only then can you begin to address it.

Wes's Wednesday Wisdom Archives

Declare victory and move on

June 5, 2019

Declare victory and move on The law of diminishing returns is the point at which the […]

Clean as you go

March 28, 2019

Clean As You Go A good cook or baker knows that, when working in the […]

Baby Steps

March 21, 2019

One of the keys to developing good data management habits is to be aware of […]

Success Requires Discipline

March 14, 2019

When it comes to data management, most of us know what to do; we just don’t […]

Take a moment to be grateful

March 7, 2019

Because we’re so focused on always improving what we have now, it’s easy to overlook […]

KPIs and Dashboards

February 28, 2019

I saw DJ Muller from MemberClicks speak on KPIs (key performance indicators). In his session […]

Documenting Process is Critical

February 22, 2019

When it comes to managing data successfully, process is critical. For example, a client of […]

Motion vs. Action

February 14, 2019

In James Clear’s book Atomic Habits (I recommend it!), he discusses the concept of motion vs. action. […]

Are You Answering Your Calls?

February 7, 2019

I’ve written about this before, but apparently I have to keep repeating it. If you’ve […]

Who do you trust?

January 31, 2019

Who Do You Trust I was reading an article recently about Warren Buffet’s “rules” for […]

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