Experience is the best teacher
Experience is the best teacher. Every one of us has experienced this (pun intended!) and we all know it's true.
And yet too often, when it comes to database training, we think we can place staff in front of a trainer, have the trainer show the class how to do something, and expect the staff to go off and do it.
The best teacher is experience, which means the staff has to experience the process they're being trained on. They need to have their hands on the computer keyboard and they need to be working right along with the trainer.
The same is true after go-live of a new system. The only way staff really learns to use the system is to use the system. And after working with the system, having regular meetings with internal users to discuss how the system is or isn't working and what changes should be made to improve effectiveness.
The best way to learn is to experience what you're learning.
Wes's Wednesday Wisdom Archives
Dashboards for Data Integrity
Dashboards for Data Integrity I’ve written a bunch on data integrity reports. (Click here for […]
Next-to-Nothing Goals
Next-to-Nothing Goals I saw a Ted Talk by Christine Carter recently discussing the concept of […]
Just because you can…
Just because you can… In response to a recent Wednesday Wisdom on averages hiding the […]
Always ask “Why?”
Always ask “Why?” Little kids ask “Why?” all the time, because they are sponges for […]
Averages hide the extremes
Averages hide the extremes I can’t remember where I first heard it, but “averages hide […]
Look up PARTIAL names!
Look up PARTIAL names! Train your staff to do look ups on partial names, not full […]
Not Just Technology
Not Just Technology There was recently a discussion on the ASAE online community about project management […]
Consider quitting
Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” […]
There is nothing so permanent as business rules
There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing […]
Budget for feature discovery and adoption
Budget for feature discovery and adoption When developing a budget for implementation of a new […]