Don't be a hoarder!
The simple truth is that it's almost "free" to collect data. Or at least that's how it seems.
Set up a field in the database, send out an email and ask for the data, and voila, you're collecting new data.
The problem is that, in many (most?) cases, the data that we start out to collect doesn't get maintained over time, even with the best of intentions. And so, over time, we become data hoarders, keeping data that we really don't need.
I would guess that almost every one of my clients (now several hundred over 25 years) has one or more data points in their AMS that are no longer being used, or if they are being used, haven't been updated in many years. I'd bet the same is true for your organization.
When is the last time you looked at your database and cleaned out what you're no longer using? Is it time to do it again?
Wes's Wednesday Wisdom Archives
Make sure your system has broad support
Make sure your system has broad support An AMS vendor pointed out to me recently […]
You have to have the right people in place
You have to have the right people in place This may seem obvious, but I’ll […]
Ask “What” not “Why”
Ask “What” not “Why” As a consultant, one of my favorite questions to ask my […]
Engagement is measured by the customer
Engagement is Measured by the Customer I’ve written a bunch about measuring engagement in the past. (Click […]
Yes, you do have a process for that
Yes, you do have a process for that When I work with clients on pretty […]
“Correct your mistakes before they become your habits”
“Correct your mistakes before they become your habits” Yet another great quote from James Clear: “Correct […]
Sometimes it’s a process issue
Sometimes it’s a process issue When I work with clients on developing a needs list […]
First ask: “How will I use this data?”
First ask: “How will I use this data?” Whether it’s during data conversion, adding a […]
“We run the report three times and get three different results.”
“We run the report three times and get three different results.” “We run the same […]
How do you know if you’re making progress?
How do you know if you’re making progress? We all want to improve our data management, […]