I recently viewed demos from two new AMS vendors (well, new to me), which I’ve added to my list of software vendors providing membership management software. The first addition is MemberNation from Fonteva, which has built an AMS on top of the salesforce (force.com) platform. This marks (at least) the second AMS vendor to do […]
Two New AMS Vendors Added to the List Read More »
I’ve written many times about the importance of training. (I’ve even done a teleseminar on it!) And far too often, training from AMS vendors ranges from mediocre to really bad. So I was pleased to have the opportunity to sit through some very good AMS training from Aptify this week, while working with a client
How Training Should be Done Read More »
I’ve noticed an uptick, lately, in the amount of free education being provided by AMS vendors. This is a promising development, as any real and useful information (i.e., not advertising) is welcome. Here are just some examples of vendors providing online education, very often for free. These are in no particular order, and I welcome
AMS Vendors Providing Educational Opportunities Read More »
TMA Resources has begun a new series of weekly educational videos on their website called “Association Tech News.” In this week’s installment, there is a brief interview segment with me. Association Tech News can be found here. The complete interview with me can be found here.
Interview of Wes Trochlil by TMA Resources Read More »
A recent article at destinationCRM.com discusses research from AMI-Partners that suggests that the software-as-a-service (SaaS) CRM market is set to undergo double-digit year-over-year growth in the next five years. The research cites four reasons for this: Greater availability of broadband internet proliferation of wireless-enabled mobile devices the economy enterprise-class solutions with lower total cost of ownership
SaaS CRM Market Set to Triple according to AMI Read More »
I was recently helping a client of mine with an AMS system selection. After a thorough review of needs and potential systems, my client chose a vendor that she felt was their best match. The vendor was very pleased to hear that they had been selected. But rather than immediately signing a contract, the vendor
Little things can make a big impact Read More »
Protech Associates, a long-time AMS vendor, has announced the release of their latest product line, Memberpoint. Memberpoint is a SaaS (Software as a Service) version of the Microsoft CRM product that has been Protech’s primary product for many years. Like all AMS products, Protech’s CRM for Members has its issues, but in general, I’m a
Protech Launches New SaaS Product Read More »
The latest product to be added to the large list of companies serving the association market is Membersuite. Membersuite is headed up by Andrew Ryan, who has a long history of software development in the association market. I’ve had a chance to see a demo of the new product, and at first blush, I’m very
New AMS Vendor Enters the Market Read More »
Avectra has appointed Richard Davis as CEO of the company. You can read all the details here: http://www.avectra.com/Pages/AvectraAppointsNewCEO.aspx Changes at the CEO level of AMS companies are exceedingly rare, in part because most AMS companies are privately held and the CEO tends to be the founder. Avectra is one of a handful (two? three?) of
Avectra Appoints New CEO Read More »
CDC Software has purchased Computility, an AMS provider. You can read more about the acquisition here. CDC also recently purchased gomembers, as noted here. As the press release explains, CDC intends to continue acquiring companies in the NFP/NGO space. Full disclosure: EDM is an independent third-party consulting firm. This means we have no financial relationship with
CDC Acquires Computility Read More »