Research

Survey results from SCIPP's Data Breach Preparedness Survey Now Available

The results from SCIPP International’s recent survey of association’s data breach preparedness are now available on SCIPP’s website by clicking here. In my review of the results, the most disturbing item is that only 1/3 of associations surveyed actually have a data breach response plan. Given that a data breach is not a matter of

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Take part in the Tagoras Learning + Technology Survey

My good friends at Tagoras Consulting are working on their latest Association Learning + Technology report. But they need input from any organization that provides educational products and experiences for its members, whether online or off, more or less formal. Click here to start their survey. The survey takes about 10 minutes on average to

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Last Chance to Participate in my Seventh Annual One-Question Survey!

Since 2007, I’ve been conducting an annual non-scientific survey of associations, asking them what their biggest data management issues are. You can find the results of past surveys here. The survey is only one question. You can find the survey here. It will only take you 2-3 minutes to complete. I’m closing the survey on

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MGI Benchmarking Report has some interesting results

If you haven’t already, you should download and read Marketing General’s 2012 Membership Marketing Benchmark Report, which you can request for free by clicking here. Tony Rossell at MGI was kind enough to share with me the raw results of the portion of the study that dealt with association management systems. Two items stuck out

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SaaS CRM Market Set to Triple according to AMI

A recent article at destinationCRM.com discusses research from AMI-Partners that suggests that the software-as-a-service (SaaS) CRM market is set to undergo double-digit year-over-year growth in the next five years. The research cites four reasons for this: Greater availability of broadband internet proliferation of wireless-enabled mobile devices the economy enterprise-class solutions with lower total cost of ownership

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New White Paper Released: Nine Keys to AMS Success

I’ve posted a new white paper on my website, entitled “Nine Keys to Long Term Success of Your Association Management System” The paper is based on extensive interviews with eight associations who feel they have had successful long-term AMS implementations. The nine key findings: …a successful, long-term relationship with the vendor. …a stable staff. …buy-in

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InformationWeek Survey has Surprising Results

In the January 26, 2009, issue of InformationWeek magazine, the cover story is about “vendor satisfaction.” They surveyed some 345 business technology professionals and asked them a slew of questions about their satisfaction with vendors. I found some of the results surprising. “Only 28% of the IT pros responding to our survey say key features

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