You can’t outsource buy-in
One factor consistent with all of my most successful projects is that there is strong buy-in from staff. That is, the staff works very diligently to ensure the success of the project. They allocate the needed time, they learn what they need to know to be successful, and they execute on that.
The least successful projects are those where the organization feels they can "outsource" buy-in by having an external party serve as project manager and expect all of the work to be done by outside parties. As I like to point out to my clients, at some point, I get to leave and management of the system will be entirely on the organization. So staff needs to be working alongside the consultants so they know the system when the consultants leave.
You can't outsource buy-in. Staff needs to be invested from day one.
Wes's Wednesday Wisdom Archives
We’ve always done it that way
We’ve always done it that way A couple of weeks ago I wrote about approving memberships, […]
Are you sure it doesn’t do that?
Are you sure it doesn’t do that? Even after 20 years of consulting, I’m surprised […]
Be grateful
Be grateful As Thanksgiving approaches here in the US, I’m reminded of two words: Be […]
Do you really need to approve them?
Do you really need to approve them? I often joke that the very best (because […]
Negativity bias is why we need database PR
Negativity bias is why we need database PR I’ve written before how cognitive biases can affect […]
A system change requires a culture change
A system change requires a culture change By its very nature, when you introduce a […]
Where is that data?
Where is that data? This is what data management nirvana looks like: When the question starts with […]
Be deliberate, but act quickly
Be deliberate, but act quickly Be deliberate, but act quickly. These are my words of […]
Why associations don’t like the “S” word
Why associations don’t like the “S” word A couple of weeks ago I asked my […]
The “S” stands for “Standard”
The “S” stands for “Standard” In a conversation with a past client, we were discussing […]