You can’t outsource buy-in

You can’t outsource buy-in

One factor consistent with all of my most successful projects is that there is strong buy-in from staff. That is, the staff works very diligently to ensure the success of the project. They allocate the needed time, they learn what they need to know to be successful, and they execute on that.

The least successful projects are those where the organization feels they can "outsource" buy-in by having an external party serve as project manager and expect all of the work to be done by outside parties. As I like to point out to my clients, at some point, I get to leave and management of the system will be entirely on the organization. So staff needs to be working alongside the consultants so they know the system when the consultants leave.

You can't outsource buy-in. Staff needs to be invested from day one.

Wes's Wednesday Wisdom Archives

Give your staff more freedom, not less

May 18, 2022

Give your staff more freedom, not less I often tell my clients, when it comes …

Give your staff more freedom, not less Read More »

My advice? Stop doing that

May 11, 2022

My advice? Stop doing that! There is a classic TV sketch featuring Bob Newhart as …

My advice? Stop doing that Read More »

Is a college degree really required?

May 4, 2022

Is a college degree really required? I saw a job listing last week for an …

Is a college degree really required? Read More »

Small actions become big wins

April 27, 2022

Small actions become big wins I’ve written before about how data accretes, the idea that …

Small actions become big wins Read More »

Try not to OFFEND your members…

April 20, 2022

Try not to OFFEND your members… I recently received an email from an association where I’ve …

Try not to OFFEND your members… Read More »

How will you use that data?

April 6, 2022

How will you use that data? One of the beauties of technology today is how easy …

How will you use that data? Read More »

Pennywise and pound foolish

March 30, 2022

Pennywise and pound foolish One definition of the phrase “pennywise and pound foolish” is to …

Pennywise and pound foolish Read More »

How you respond matters

March 23, 2022

How you respond matters Very recently I wrote that I measure customer service by how …

How you respond matters Read More »

Your one non-renewable resource

March 16, 2022

Your one non-renewable resource For any project, the three primary resources are time, money, and …

Your one non-renewable resource Read More »

No system is perfect

March 9, 2022

No system is perfect When working with my clients on the selection of a new …

No system is perfect Read More »

Scroll to Top