“Correct your mistakes before they become your habits”

"Correct your mistakes before they become your habits"

Yet another great quote from James Clear: "Correct your mistakes before they become your habits."

In the data management world, you might hear this more commonly as "We've always done it that way."

The following is a true story: During a conversation with a client, I learned that after an individual joined online, a staff person would go into that individual's record and copy data points from one part of the database to another part of the database. When I asked her why she did this, she responded: "This is what I was taught to do." After discussions with several other staff members, no one could come up with a reason for why this was being done.

What caught my attention on this particular process was the cutting and pasting. If data needed to be in a different part of the database, why wasn't it going there/entered there in the first place?

Without knowing the details of the process above, it was a mistake to start copying and pasting data from one part of the system to another. And eventually, that mistake became a habit.

It's quite possible that "you've always done it that way" for a perfectly valid reason at that time. It's also possible that the original decision was a mistake, and now your mistake has become habit.

Always ask "Why are we doing this?" You might be surprised by the answer.

Wes's Wednesday Wisdom Archives

Averages hide the extremes

January 6, 2021

Averages hide the extremes I can’t remember where I first heard it, but “averages hide …

Averages hide the extremes Read More »

Look up PARTIAL names!

December 24, 2020

Look up PARTIAL names! Train your staff to do look ups on partial names, not full …

Look up PARTIAL names! Read More »

Not Just Technology

December 16, 2020

Not Just Technology There was recently a discussion on the ASAE online community about project management …

Not Just Technology Read More »

Consider quitting

December 4, 2020

Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” …

Consider quitting Read More »

There is nothing so permanent as business rules

November 25, 2020

There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing …

There is nothing so permanent as business rules Read More »

Budget for feature discovery and adoption

November 18, 2020

Budget for feature discovery and adoption When developing a budget for implementation of a new …

Budget for feature discovery and adoption Read More »

Customize staff pages for better user adoption

November 11, 2020

Customize staff pages for better user adoption The single most important element to data management …

Customize staff pages for better user adoption Read More »

Don’t ask questions for which you already know the answer

November 4, 2020

Don’t ask questions for which you already know the answer I was recently completing an …

Don’t ask questions for which you already know the answer Read More »

All decisions involve risk

October 28, 2020

All decisions involve risk Whether it’s choosing a new AMS or introducing a new product …

All decisions involve risk Read More »

Try flowcharting your processes

October 21, 2020

Try flowcharting your processes Working with a client recently on their membership join process reminded me …

Try flowcharting your processes Read More »

Scroll to Top