"Correct your mistakes before they become your habits"
Yet another great quote from James Clear: "Correct your mistakes before they become your habits."
In the data management world, you might hear this more commonly as "We've always done it that way."
The following is a true story: During a conversation with a client, I learned that after an individual joined online, a staff person would go into that individual's record and copy data points from one part of the database to another part of the database. When I asked her why she did this, she responded: "This is what I was taught to do." After discussions with several other staff members, no one could come up with a reason for why this was being done.
What caught my attention on this particular process was the cutting and pasting. If data needed to be in a different part of the database, why wasn't it going there/entered there in the first place?
Without knowing the details of the process above, it was a mistake to start copying and pasting data from one part of the system to another. And eventually, that mistake became a habit.
It's quite possible that "you've always done it that way" for a perfectly valid reason at that time. It's also possible that the original decision was a mistake, and now your mistake has become habit.
Always ask "Why are we doing this?" You might be surprised by the answer.
Wes's Wednesday Wisdom Archives
Give your staff more freedom, not less I often tell my clients, when it comes …