Work on your relationship with your AMS vendor
It is no coincidence that my most successful clients are those that have a very strong relationship with their AMS vendor.
I've written in the past about how buying an AMS is more like getting married than buying, for example, a new car. It's possible (even likely!) to buy a car from a dealer or private party and never have to see that person again, yet still get years and years of service from your car.
It's nearly impossible to do the same with your AMS. And that's why my most successful clients have a strong relationship with their AMS provider.
This doesn't mean that everything is perfect. It simply means that there is a level of trust and commitment in the relationship that allows for consistent and open dialogue. Neither party is looking to take advantage of the other, nor is either looking to ignore the other.
So think about the relationship you have with your AMS vendor. Is it strong? Can it be improved? And if so, what can you do to improve it?
![]()
Wes's Wednesday Wisdom Archives
Longfellow and data management
Longfellow and data management “We judge ourselves by what we feel capable of doing while […]
Do you really need all that historical data?
Do you really need all that historical data? A question I’ll often get from my […]
AI actually requires thinking
AI actually requires thinking “I don’t think AI introduces a new kind of thinking. It […]
It’s not the mistakes, but how you respond
It’s not the mistakes, but how you respond Recently a client was complaining about a bug that […]
The hidden costs of bad data
The hidden costs of bad data Nobody likes bad data, and presumably we’re all working […]
Don’t let your customers edit their names online!
Don’t let your customers edit their names online! This issue came up recently and I […]
Once is an accident, twice is coincidence, three times is a pattern.
Once is an accident, twice is coincidence, three times is a pattern. We’ve probably all […]
“Every association does this.”
“Every association does this.” One of the most significant values I bring to my clients […]
Trust your gut
Trust your gut When I help associations with selection of a new technology system (e.g., […]
“People more frequently require to be reminded than informed.”
“People more frequently require to be reminded than informed.” “People more frequently require to be […]
