What’s our next action?

What's our next action?

As you can imagine, I spend a lot of time in meetings (I bet you do, too!). If the meeting has to do with a specific project (e.g., a system selection or implementation project), there are two rules I try to adhere to as much as humanly possible:

  1. Anything that can be communicated by written word (we used to call them "memos") does not need to be covered in a meeting. Answering questions about points made in the memo is fine, but simply re-reading the actual memo itself is redundant and a waste of time.
  2. Every meeting should end with an answer to "What are our next steps?" The riskiest thing you can do is leave a meeting without everyone knowing (and agreeing to!) what is going to happen next. Even if the next step is "We're waiting on X to provide Y" it's better to state that clearly (in case X was unaware you were waiting on them!) than to assume everyone knows.

In the age of Zoom meetings, both of these rules are particularly important. Keeping meetings focused will make everyone's life more tolerable and all our meetings more productive.

Wes's Wednesday Wisdom Archives

Try flowcharting your processes

October 21, 2020

Try flowcharting your processes Working with a client recently on their membership join process reminded me …

Try flowcharting your processes Read More »

“I just want a system I don’t have to fight with.”

October 14, 2020

“I just want a system I don’t have to fight with.” I asked my client: …

“I just want a system I don’t have to fight with.” Read More »

Inertia Contributes to Bad Data

October 7, 2020

Inertia Contributes to Bad Data Without knowing anything about your organization or its data, I’d …

Inertia Contributes to Bad Data Read More »

What are you doing with new contacts?

September 30, 2020

What Are You Doing with New Contacts/ I was very interested to read in a …

What are you doing with new contacts? Read More »

Be Aware of Selection Bias

September 23, 2020

Be Aware of Selection Bias I wrote recently about the mistaken perception of older members …

Be Aware of Selection Bias Read More »

Some Things Just Take Time

September 16, 2020

Some Things Just Take Time I learned recently that an elephant’s gestation period is 18 …

Some Things Just Take Time Read More »

Sometimes It’s the Least Bad Choice

September 7, 2020

Sometimes It’s the Least Bad Choice Just like in life, sometimes when we’re making technology …

Sometimes It’s the Least Bad Choice Read More »

Our Members Aren’t Tech Savvy

September 2, 2020

Our Members Aren’t Tech Savvy Having worked now in the association space for more than …

Our Members Aren’t Tech Savvy Read More »

Motion vs. Action

August 26, 2020

Motion vs. Action One key to successful data management is understanding the difference between motion …

Motion vs. Action Read More »

There is ALWAYS a Trade-off

August 19, 2020

There is ALWAYS a Trade-off I’ve written many times about trade-offs (you can read a …

There is ALWAYS a Trade-off Read More »

Scroll to Top