Success Starts at the Top
I recently had a conversation with an association staffer who was asking for ideas on how she could increase staff adoption of a certain enterprise-wide technology. As she put it, "Only half the staff uses it. The rest seem to have no interest, no matter what I do."
In the course of the conversation she said "My CEO has also made it clear he has no interest in using this technology. He hates it."
My response: "Sorry, but you're doomed. If the CEO isn't interested and staff knows that, nothing you say or do will change their minds."
Because here's the thing: senior leadership, and especially the ED/CEO, set the tone and the culture of the organization. And if the CEO is saying "This project is not important to me," staff has now been given permission to also not care about that project.
So what are your options (if you're not in the #1 seat)? You can try to convince the CEO to change his or her mind. You can abandon the project. Or you can find a new job.
![]()
Wes's Wednesday Wisdom Archives
The “S” stands for “Standard”
The “S” stands for “Standard” In a conversation with a past client, we were discussing […]
Is that meaningless data?
Is that meaningless data? I’m not a big quotes guy, but one of the few […]
Be aware of unintended consequences
Be aware of unintended consequences I’ve written before that every decision involves a trade-off. When […]
Positive change is harder to see
Positive change is harder to see Humans are wired to see negative change because we […]
MVP: Minimum Viable Product
MVP: Minimum Viable Product In product development there is a concept known as MVP, or […]
You always need a reason for collecting data
You always need a reason for collecting data When you ask for data from someone […]
If you’re unhappy, speak up!
If you’re unhappy, speak up! My clients will often ask me something along the lines […]
Does it advance the mission?
Does it advance the mission? Because associations are mission-driven, everything you do should be seen […]
How should you start a new data project?
How should you start a new data project? When you’ve got a new data project […]
A Data Integrity Report…for Reports!
I’ve written elsewhere about the value of data integrity reports. But one of the most […]
