Simpler is better
Recently, a client of mine was discussing how they manage membership reinstatements. For example, if a member doesn't renew within the grace period, is dropped from membership, and then rejoins in less than a year from dropping, are they called a new member, a renewed member, or a reinstatement?
After several minutes of discussion, it was decided that there would be no "reinstatement" type. Just new members and renewed members. To which I replied: Hallelujah!
When it comes to business rules and data management, simpler is better!
Whether it's member types, registration types, donation funds, sponsorship levels, or anything else your association sells, the fewer choices and the fewer rules you have around those choices, the easier it will be to manage the data. And perhaps even more importantly, it will be easier for your members and customers to understand your offers! (In the case above, the client even said "Our members don't even know what 'reinstatement' means.")
So look at the business rules across your organization and repeat after me: "Simplify, simplify, simplify."
![]()
Wes's Wednesday Wisdom Archives
Who should “own” the database?
Who should “own” the database? One of the most common questions I get from my […]
What makes you weird?
What makes you weird? When I work with clients on selecting a new association management system, one […]
Why “AMS Consortiums” Don’t Work
Why “AMS Consortiums” Don’t Work About once a year I will get a call from […]
Your vendor will disappoint you
Your vendor will disappoint you I follow politics as a hobby. A past publisher from […]
Learn how to lose
Learn how to lose “Winning is great, sure, but if you are really going to […]
Ownership is Required
Ownership is required When asked for the most common reason AMS implementations fail, I typically respond […]
It’s all relative…
It’s all relative… Over the course of my 22 years of consulting, I’ve consulted with […]
Eliminate to optimize
Eliminate to optimize So much of data management is habit (both good and bad) which is […]
For data governance, ask “Why?”
For data governance, ask “Why?” Recently I’ve had the opportunity to work on several data […]
More on Meetings
More on Meetings I’ve written before about the importance of making sure your meetings are […]
