Only one can be best
One of my (many) pet peeves with software vendor marketing is when an AMS company claims "We're the number one AMS product in the market" or "We're the top provider of membership software!" Since only ONE company can be "number one," by definition, all but one of these companies are lying.
And besides, "number one" as measured by what? What makes you "number one" or "the top"? According to whom?
Don't the people writing this marketing drivel know that it doesn't just fall on deaf ears, it actually makes them look silly (for making a claim that simply cannot be substantiated)?
What would be really impressive marketing copy would be things like the following:
- "98% of our customers are still using our software 10 years after first licensing it."
- "On average, our software saves our customers 40 hours of staff time per month."
- "Users of our software become better looking and more popular the longer they use it." (Just trying to see if you're paying attention.)
So if you're reading this marketing copy, ignore it. And if you're writing it, please stop!
![]()
Wes's Wednesday Wisdom Archives
Everything works, until it doesn’t.
Everything works, until it doesn’t. “If something cannot go on forever, it will stop.” – […]
Some things are unknowable
Some things are unknowable One of the most challenging aspects of moving to a new […]
Do we have access to that data?
Do we have access to that data? When I work with my clients on a […]
The three “buckets” of contact data
The three “buckets” of contact data Broadly speaking, when collecting data on contacts (individuals or organizations), […]
Balancing what is possible with what is realistic
Balancing what is possible with what is realistic When I work with clients on technology […]
“Humans want to be surrounded by beauty.”
“Humans want to be surrounded by beauty.” “Humans want to be surrounded by beauty.” – […]
Data managers vs data consumers
Data managers vs data consumers When I work with clients on any data management project, […]
Another universal truth
Another universal truth There are many universal truths in data management. Some examples: You will […]
Don’t miss this year’s DAN Science Fair!
Don’t miss this year’s DAN Science Fair! I’m taking a break from my weekly tips […]
Just start. And it’s never done.
Just start. And it’s never done. Last week I had the opportunity to lead a […]
