Hindsight is 20/20
I'm currently working with a client that is moving from their legacy AMS to a new system. Their legacy system is a completely custom build that has been used for nearly 30 years. As a result, the system contains a very large amount of data and data fields that the association no longer uses.
My client has repeatedly said that she's "embarrassed by how much junk there is" in their system. But the reality is, any system that's been in place for 30 years is going to have all kinds of data and fields that are no longer needed. (See here for how data accretes over time.)
It's very easy, in hindsight, to ask "Why did we ever track that data?" Remember fax numbers? And before that there were telex numbers! And we used to actually track social security numbers! Why would we ever do that?
The reality is, we make decisions with the best information we have at the time.
Yes, you should periodically take time to clean up your system and data. But don't beat yourself up for decisions you made a decade ago measured against today's standards. Hindsight is always 20/20.
![]()
Wes's Wednesday Wisdom Archives
It doesn’t have to be optimal to be beneficial
It doesn’t have to be optimal to be beneficial I’m a big fan of the […]
Look for small wins
Look for small wins One of the toughest things about system implementation is simply how […]
Are you closing the loop?
Are you closing the loop? If your association does a call for presentations for any […]
Declare victory and move on
Declare victory and move on The law of diminishing returns is the point at which the […]
Clean as you go
Clean As You Go A good cook or baker knows that, when working in the […]
Baby Steps
One of the keys to developing good data management habits is to be aware of […]
Success Requires Discipline
When it comes to data management, most of us know what to do; we just don’t […]
Take a moment to be grateful
Because we’re so focused on always improving what we have now, it’s easy to overlook […]
KPIs and Dashboards
I saw DJ Muller from MemberClicks speak on KPIs (key performance indicators). In his session […]
Documenting Process is Critical
When it comes to managing data successfully, process is critical. For example, a client of […]
