Don't Try to do Everything at Go-live
When implementing a new AMS, there is a tendency to try to get everything done and "in the system" prior to go-live. After all, you've got this shiny new system with all kinds of new functionality. Why not go for it and have it do everything it can and have that all happen at go-live?
There are plenty of reasons not to do that, but one important one is this: The more you use the system, the more you'll know it and understand it, and the better your decision-making process will be about adding new features and/or processes.
For example, a client of mine was trying to decide whether or not to pay for some customization on their AMS to better manage fundraising. The baseline functionality was "just OK" but the client wanted more. After a long discussion about whether or not to pay for customization, my client said "How about we use the baseline functionality for now and see how it goes. Maybe we'll learn more about how the system works as we use it, and we'll find a better way to do it without having to pay for a customization."
Wise words!
It's literally impossible to know everything about your new software when you go-live. You will always learn more as you use the system. So as you make decisions about what should be available at go-live, consider those things that might make more sense to implement after you've been live with the new system for a while.
Even though it's new and shiny, not everything has to be ready at go-live.
![]()
Wes's Wednesday Wisdom Archives
People fear uncertainty, not change
People fear uncertainty, not change If you’ve ever worked on any big project that was […]
“Working with you is like going to therapy.”
“Working with you is like going to therapy.” I was working with a client last […]
The best ideas are stolen
The best ideas are stolen I don’t remember where I first heard it, but someone said […]
It’s all about expectations
It’s all about expectations One of the most critical contributors to the success of a […]
Either you test, or your members will
Either you test, or your members will If I was forced to choose the single […]
But are you really willing to change?
But are you really willing to change? When any organization is making a change in data management […]
Two tips for data conversion
Two Tips for Data Conversion I’ve written a lot about data conversion over the years […]
Who should “own” the database?
Who should “own” the database? One of the most common questions I get from my […]
What makes you weird?
What makes you weird? When I work with clients on selecting a new association management system, one […]
Why “AMS Consortiums” Don’t Work
Why “AMS Consortiums” Don’t Work About once a year I will get a call from […]
