Don't Try to do Everything at Go-live
When implementing a new AMS, there is a tendency to try to get everything done and "in the system" prior to go-live. After all, you've got this shiny new system with all kinds of new functionality. Why not go for it and have it do everything it can and have that all happen at go-live?
There are plenty of reasons not to do that, but one important one is this: The more you use the system, the more you'll know it and understand it, and the better your decision-making process will be about adding new features and/or processes.
For example, a client of mine was trying to decide whether or not to pay for some customization on their AMS to better manage fundraising. The baseline functionality was "just OK" but the client wanted more. After a long discussion about whether or not to pay for customization, my client said "How about we use the baseline functionality for now and see how it goes. Maybe we'll learn more about how the system works as we use it, and we'll find a better way to do it without having to pay for a customization."
Wise words!
It's literally impossible to know everything about your new software when you go-live. You will always learn more as you use the system. So as you make decisions about what should be available at go-live, consider those things that might make more sense to implement after you've been live with the new system for a while.
Even though it's new and shiny, not everything has to be ready at go-live.
![]()
Wes's Wednesday Wisdom Archives
Tell them why you want the data
Tell them why you want the data Because data is so easy to collect these […]
Don’t get hung up on something minor
Don’t get hung up on something minor I’m a problem solver. I love to solve […]
Be flexible, especially for unusual requests
Be flexible, especially for unusual requests One of the great benefits of off-the-shelf association management software (AMS) […]
“Her eyes were bigger than her stomach.”
“Her eyes were bigger than her stomach.” When I was a child, my siblings used […]
Once you buy crap…
Once you buy crap… “When you buy something cheap and bad, the best you’re going […]
It could always be worse
It could always be worse Because most of us don’t have the benefit (like I […]
It’s all about managing expectations
It’s all about managing expectations I placed an order online on a Friday and the […]
Experience is the best teacher
Experience is the best teacher Experience is the best teacher. Every one of us has […]
Don’t ask for what you don’t need!
Don’t ask for what you don’t need! Recently I received a bill from a doctor’s […]
It is never done – so celebrate!
It is never done – so celebrate! A client of mine recently had their official […]
