Don't Try to do Everything at Go-live
When implementing a new AMS, there is a tendency to try to get everything done and "in the system" prior to go-live. After all, you've got this shiny new system with all kinds of new functionality. Why not go for it and have it do everything it can and have that all happen at go-live?
There are plenty of reasons not to do that, but one important one is this: The more you use the system, the more you'll know it and understand it, and the better your decision-making process will be about adding new features and/or processes.
For example, a client of mine was trying to decide whether or not to pay for some customization on their AMS to better manage fundraising. The baseline functionality was "just OK" but the client wanted more. After a long discussion about whether or not to pay for customization, my client said "How about we use the baseline functionality for now and see how it goes. Maybe we'll learn more about how the system works as we use it, and we'll find a better way to do it without having to pay for a customization."
Wise words!
It's literally impossible to know everything about your new software when you go-live. You will always learn more as you use the system. So as you make decisions about what should be available at go-live, consider those things that might make more sense to implement after you've been live with the new system for a while.
Even though it's new and shiny, not everything has to be ready at go-live.
![]()
Wes's Wednesday Wisdom Archives
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Ratio of Data to Errors
Ratio of Data to Errors One of the elements of a good data governance plan […]
Back to basics
Back to basics Over the past couple of years I’ve noticed that some AMS vendors […]
Your people matter
Your people matter I’ve written many times about how people, process, and technology have to […]
We remember moments…
We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another […]
Acknowledging problems is part of managing expectations
Acknowledging problems is part of managing expectations Research was done some time ago that suggested […]
Need data? Consider third-party sources
Need data? Consider third-party sources I always tell my clients, only collect data that you’re […]
Action must follow the decision
Action must follow the decision When I work with my clients on their projects (whether […]
Everything should be focused on improving user adoption
Everything should be focused on improving user adoption Your AMS is a tool, and a […]
Needs change over time, and that’s OK
Needs change over time, and that’s OK I was speaking with a couple of association […]
