Are you sure it doesn’t do that?

Are you sure it doesn't do that?

Even after 20 years of consulting, I'm surprised at how often I'll hear from my clients "Our AMS doesn't do that" when I know that the AMS does, in fact, do "that."

Usually, this is because staff has asked other staff about whatever "that" is, rather than going directly to the vendor with the question. I understand how that happens, but like the old game of telephone, that's how misinformation is spread.

So if there is something you think your AMS should be able to do but can't, be sure you discuss it directly with your vendor. Chances are that if the system doesn't actually do what you want, the vendor can provide some recommended workarounds to address your need.

Wes's Wednesday Wisdom Archives

Be deliberate, but act quickly

October 23, 2019

Be deliberate, but act quickly Be deliberate, but act quickly. These are my words of […]

Why associations don’t like the “S” word

October 16, 2019

Why associations don’t like the “S” word A couple of weeks ago I asked my […]

The “S” stands for “Standard”

October 9, 2019

The “S” stands for “Standard” In a conversation with a past client, we were discussing […]

Is that meaningless data?

September 25, 2019

Is that meaningless data? I’m not a big quotes guy, but one of the few […]

Be aware of unintended consequences

September 18, 2019

Be aware of unintended consequences I’ve written before that every decision involves a trade-off. When […]

Positive change is harder to see

September 11, 2019

Positive change is harder to see Humans are wired to see negative change because we […]

MVP: Minimum Viable Product

September 4, 2019

MVP: Minimum Viable Product In product development there is a concept known as MVP, or […]

You always need a reason for collecting data

August 28, 2019

You always need a reason for collecting data When you ask for data from someone […]

If you’re unhappy, speak up!

August 21, 2019

If you’re unhappy, speak up! My clients will often ask me something along the lines […]

Does it advance the mission?

August 14, 2019

Does it advance the mission? Because associations are mission-driven, everything you do should be seen […]

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