Sometimes Staff Has to do the Work

Sometimes staff has to do the work...

As a child, I was attracted to computers because of the games. As a young professional, I was attracted to computers to make my life easier (because I'm inherently lazy!). So when I work with my clients, I love to automate as much as can be automated. But sometimes we just gotta do the work ourselves, because it makes no sense (time or money or both) to try to make the computer do the work for us.

Case in point: a client of mine was recently trying to figure out how to make their database manage deferred revenue for ad insertions in their magazine. Their practice (a common one) is to book the order now but not invoice for the ad until the magazine is printed. After much discussion about what it would take to program the database to manage this, a wise staffer pointed out that staff could just capture the orders when they are originally placed (no financials associated with the orders), and create the invoices after the magazine had printed. Thus no need for deferred revenue. Problem solved!

Would it be "easier" for staff if the system would manage deferred revenue and they could create just one invoice and be done? Yes, it would. But the reality is that the magazine only prints every other month, and there are fewer than 20 ads per issue, so staff has to create 20 invoices once every two months. Maybe two hours of work.

It's not automatic, but it's not that much work, and it's far less expensive than trying to program the database to do it for them. Sometimes staff just has to do the work.

Wes's Wednesday Wisdom Archives

Action isn’t the same as progress

January 25, 2023

Action isn’t the same as progress I’ve written before that not taking action is an …

Action isn’t the same as progress Read More »

Start with the end in mind

January 18, 2023

Start with the end in mind Like so many, I probably first heard the phrase …

Start with the end in mind Read More »

It’s quiet in here…maybe TOO quiet…

January 11, 2023

It’s quiet in here…maybe TOO quiet… One of the truisms of data management is that …

It’s quiet in here…maybe TOO quiet… Read More »

It’s ALWAYS about expectations

January 4, 2023

It’s ALWAYS about expectations The headline reads: “Tesla sets record for vehicle deliveries, an increase …

It’s ALWAYS about expectations Read More »

It’s hard to get UNangry

December 14, 2022

It’s hard to get UNangry I often emphasize to my clients the importance of testing …

It’s hard to get UNangry Read More »

Some history IS important!

December 7, 2022

Some history IS important! When I’m advising clients on data conversion (moving data from one …

Some history IS important! Read More »

“Many mickles make a muckle.”

November 30, 2022

“Many mickles make a muckle.” “Many mickles make a muckle.” – George Washington Apparently, this …

“Many mickles make a muckle.” Read More »

It’s easy to collect; it’s harder to manage

November 16, 2022

It’s easy to collect; it’s harder to manage The beauty of today’s highly configurable AMS …

It’s easy to collect; it’s harder to manage Read More »

Tell them why you want the data

November 9, 2022

Tell them why you want the data Because data is so easy to collect these …

Tell them why you want the data Read More »

Don’t get hung up on something minor

November 2, 2022

Don’t get hung up on something minor I’m a problem solver. I love to solve …

Don’t get hung up on something minor Read More »

Scroll to Top