Sometimes Staff Has to do the Work

Sometimes staff has to do the work...

As a child, I was attracted to computers because of the games. As a young professional, I was attracted to computers to make my life easier (because I'm inherently lazy!). So when I work with my clients, I love to automate as much as can be automated. But sometimes we just gotta do the work ourselves, because it makes no sense (time or money or both) to try to make the computer do the work for us.

Case in point: a client of mine was recently trying to figure out how to make their database manage deferred revenue for ad insertions in their magazine. Their practice (a common one) is to book the order now but not invoice for the ad until the magazine is printed. After much discussion about what it would take to program the database to manage this, a wise staffer pointed out that staff could just capture the orders when they are originally placed (no financials associated with the orders), and create the invoices after the magazine had printed. Thus no need for deferred revenue. Problem solved!

Would it be "easier" for staff if the system would manage deferred revenue and they could create just one invoice and be done? Yes, it would. But the reality is that the magazine only prints every other month, and there are fewer than 20 ads per issue, so staff has to create 20 invoices once every two months. Maybe two hours of work.

It's not automatic, but it's not that much work, and it's far less expensive than trying to program the database to do it for them. Sometimes staff just has to do the work.

Wes's Wednesday Wisdom Archives

Data Management Strategy

January 12, 2022

Data Management Strategy Do you know what your data management strategy is? If you have …

Data Management Strategy Read More »

It’s always about trust

January 5, 2022

It’s always about trust When I work with clients on almost any data management project, …

It’s always about trust Read More »

You can’t outsource buy-in

December 16, 2021

You can’t outsource buy-in One factor consistent with all of my most successful projects is …

You can’t outsource buy-in Read More »

Use it or lose it!

December 8, 2021

Use it or lose it! I’m referring here to the data you collect. If you …

Use it or lose it! Read More »

“If I could only do one thing…”

December 1, 2021

“If I could only do one thing…” Managing data throughout your organization can be overwhelming. Do …

“If I could only do one thing…” Read More »


November 24, 2021

Gratitude As Thanksgiving in the US approaches, I’m reminded of the importance of gratitude, in …

Gratitude Read More »

“It’s more than I have, but less than I want.”

November 17, 2021

“It’s more than I have, but less than I want.” “It’s more than I have, …

“It’s more than I have, but less than I want.” Read More »

Don’t forget Parkinson’s Law

November 10, 2021

Don’t forget Parkinson’s Law “Work expands so as to fill the time available for its …

Don’t forget Parkinson’s Law Read More »

Just Respond

November 3, 2021

Just Respond Growing up my father used to tell my many siblings and me that …

Just Respond Read More »

People fear uncertainty, not change

October 27, 2021

People fear uncertainty, not change If you’ve ever worked on any big project that was …

People fear uncertainty, not change Read More »

Scroll to Top