Always, ALWAYS budget for more training
Always, ALWAYS budget for more training.
I don't know how else to say this. But for 98% of all associations implementing a new AMS (or any major new system), the training budget needs to be increased, not decreased.
Yes, I know; systems should be more intuitive; there should be more online, on-demand training options available; and on and on and on. And all of that is happening.
But the reality is, an AMS is a complex system, even for the smallest and "simplest" association. And another reality is, no matter how good the training is that you receive, most learners forget most of what they were taught. (Look at these terrifying stats.)
So yeah, you'll need that initial training, and you'll need some follow-up training. But you'll also need follow-up training to the follow-up training.
So when you look at the training budget, don't cut it, increase it. You'll be happy you did.
Wes's Wednesday Wisdom Archives
People fear uncertainty, not change
People fear uncertainty, not change If you’ve ever worked on any big project that was […]
“Working with you is like going to therapy.”
“Working with you is like going to therapy.” I was working with a client last […]
The best ideas are stolen
The best ideas are stolen I don’t remember where I first heard it, but someone said […]
It’s all about expectations
It’s all about expectations One of the most critical contributors to the success of a […]
Either you test, or your members will
Either you test, or your members will If I was forced to choose the single […]
But are you really willing to change?
But are you really willing to change? When any organization is making a change in data management […]
Two tips for data conversion
Two Tips for Data Conversion I’ve written a lot about data conversion over the years […]
Who should “own” the database?
Who should “own” the database? One of the most common questions I get from my […]
What makes you weird?
What makes you weird? When I work with clients on selecting a new association management system, one […]
Why “AMS Consortiums” Don’t Work
Why “AMS Consortiums” Don’t Work About once a year I will get a call from […]