Action must follow the decision
When I work with my clients on their projects (whether system selection, system implementation, or other data management projects), I emphasize to them how important decision-making is. We can't move if we don't make choices, and if we don't move, we can't make progress/improve things.
But the key to any decision actually comes after the decision is made. That is, it's not just the decision that matters, but the action that is taken after the decision is made. It's the execution of the decision, not just the decision itself.
Too often I see my clients "making decisions" about how to proceed on a particular issue, but then not taking action on that decision.
So what is the key to moving from deciding to doing? Identifying the next step(s) that have to occur after the decision is made.
For example, suppose you decide you want to "clean up" the data in your system. What's the next step? I'd suggest that the next steps are identifying what data points you want to clean up, how you'll go about cleaning that data, and how you'll measure what "clean" looks like. Of course, there are a lot more steps than these, but you can see how making a decision to clean your data is not the same as actually cleaning it up!
Deciding is important. But it's also easy. Taking action is the hard part. Doing the hard work is what will you bring you success.
![]()
Wes's Wednesday Wisdom Archives
Look up PARTIAL names!
Look up PARTIAL names! Train your staff to do look ups on partial names, not full […]
Not Just Technology
Not Just Technology There was recently a discussion on the ASAE online community about project management […]
Consider quitting
Consider quitting Patient: “Doctor, it hurts when I do this.” Doctor: “Then stop doing that.” […]
There is nothing so permanent as business rules
There is nothing so permanent as business rules Nobel Prize-winning economist Milton Friedman said, “There’s nothing […]
Budget for feature discovery and adoption
Budget for feature discovery and adoption When developing a budget for implementation of a new […]
Customize staff pages for better user adoption
Customize staff pages for better user adoption The single most important element to data management […]
Don’t ask questions for which you already know the answer
Don’t ask questions for which you already know the answer I was recently completing an […]
All decisions involve risk
All decisions involve risk Whether it’s choosing a new AMS or introducing a new product […]
Try flowcharting your processes
Try flowcharting your processes Working with a client recently on their membership join process reminded me […]
“I just want a system I don’t have to fight with.”
“I just want a system I don’t have to fight with.” I asked my client: […]
