There is nothing so permanent as business rules

There is nothing so permanent as business rules

Nobel Prize-winning economist Milton Friedman said, “There’s nothing so permanent as a temporary government program.”

I have a similar thought when it comes to association business rules and programs.

Too often, new business rules or new programs are instituted, and once in place, are never again reviewed for their value or necessity. Here are some real-world examples:

  • I've had clients who have created "temporary" membership categories to manage all of seven individuals (while other categories have thousands of members). Years later, these membership categories still exist.
  • I've had clients tell me "This program loses money every year but it was the pet project of a past chairman and so everyone is afraid to cancel it."
  • I've had clients spend a lot of time and money collecting a whole bunch of demographic data on members, but never update the data after the initial push, thus making it useless within a year or so.

If something is truly "temporary" it should have a clear end-date. But too often we start programs or create business rules meant to be used only once, and they wind up becoming part of the institution.

You should review all of your business rules at least annually. And when you do, you should keep a sharp eye out for those "temporary" rules and programs that have somehow become permanent.

Wes's Wednesday Wisdom Archives

Please don’t do this…

December 17, 2025

Please don’t do this… I’ve noticed a trend among online retailers that I want to […]

AI is perpetually patient

December 10, 2025

AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some […]

User adoption is (almost) all that matters…

December 3, 2025

User adoption is (almost) all that matters… I was speaking with an association recently about their […]

When “overcommunicating” becomes overwhelming

November 19, 2025

When “overcommunicating” becomes overwhelming There is a common belief in project management and general business management that overcommunicating […]

Communicating when there is a major technology change

November 12, 2025

Communicating when there is a major technology change For those of you who are ASAE […]

Everything works, until it doesn’t.

November 5, 2025

Everything works, until it doesn’t. “If something cannot go on forever, it will stop.” – […]

Some things are unknowable

October 29, 2025

Some things are unknowable One of the most challenging aspects of moving to a new […]

Do we have access to that data?

October 22, 2025

Do we have access to that data? When I work with my clients on a […]

The three “buckets” of contact data

October 8, 2025

The three “buckets” of contact data Broadly speaking, when collecting data on contacts (individuals or organizations), […]

Balancing what is possible with what is realistic

October 1, 2025

Balancing what is possible with what is realistic When I work with clients on technology […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top