The Significant Change of SaaS Software

The Significant Change of SaaS Software

One of the most significant technological changes in the AMS world is the advent of software-as-a-service (SaaS). While SaaS brings many significant changes compared to the old "buy the software" model, the two most significant are pricing and updates:

In the old days (now almost gone) you bought the software, installed it, and then paid some annual "maintenance fee" (which often brought little to no value). But if you stopped paying the maintenance fees, you could typically continue using the software. With SaaS, you're paying a monthly, never-ending subscription. Want to keep using the software? Keep paying, because as soon as you stop paying, you'll no longer have access.

But you do get something very significant in return: frequent updates to the software. Again, in the good old days, you could wait months if not years for updates to the software. But with SaaS software, you're now getting updates to the software as frequently as once per week! This is an amazing and very welcome change compared to the old model.

At this point, many (most?) associations have moved to a SaaS offering for their AMS. But there are still plenty of organizations out there who are operating under the old model. For some, it's a matter of convenience and/or inertia. But if you are still operating under the old paradigm, you really need to ask yourself what you're sacrificing by not moving to a SaaS offering.

Wes's Wednesday Wisdom Archives

Motion vs. Action

February 14, 2019

In James Clear’s book Atomic Habits (I recommend it!), he discusses the concept of motion vs. action. …

Motion vs. Action Read More »

Are You Answering Your Calls?

February 7, 2019

I’ve written about this before, but apparently I have to keep repeating it. If you’ve …

Are You Answering Your Calls? Read More »

Who do you trust?

January 31, 2019

Who Do You Trust I was reading an article recently about Warren Buffet’s “rules” for …

Who do you trust? Read More »

Set benchmarks to measure progress

January 24, 2019

It’s impossible to measure progress if you don’t know your starting point. This sounds axiomatic, …

Set benchmarks to measure progress Read More »

You’ll make incorrect decisions. Acknowledge them and fix it.

January 17, 2019

A client of mine recently wrote the following to me: “It’s so hard to set …

You’ll make incorrect decisions. Acknowledge them and fix it. Read More »

"Experience is unobservable to everyone except the person who it happens to."

January 10, 2019

In Dan Gilbert’s book Stumbling on Happiness, he writes: “Experience is unobservable to everyone except …

"Experience is unobservable to everyone except the person who it happens to." Read More »

Know Your Audience Before You Speak

December 20, 2018

This one may seem obvious, but when you’re speaking to anyone, whether it’s one person, …

Know Your Audience Before You Speak Read More »

"Behavior is a function of the person in their environment."

December 13, 2018

Lewin’s equation says “behavior is a function of the person in their environment.” (He was …

"Behavior is a function of the person in their environment." Read More »

Signal-to-noise ratio

December 5, 2018

Signal-to-noise ratio Signal-to-noise ratio, formally used, applies to electricity and engineering, and refers to how …

Signal-to-noise ratio Read More »

Consultants bring perspective

November 28, 2018

Consultants bring perspective At a recent speaking engagement, I was asked what I think is …

Consultants bring perspective Read More »

Scroll to Top